Thank you for visiting Collage.
After more than a decade of helping you create and gift memories, Collage.com is no longer taking new orders as of October 5, 2022 and we unfortunately won't be back online anytime soon.
Don't worry! All orders placed prior to October 5, 2022 will be processed and delivered in the ordinary course. Please review the Order FAQs below for questions regarding order status and tracking information or email us at support@collage.com for assistance.
Email inquiries will be answered as quickly as possible - we appreciate your patience as it may take us a little longer to respond.
Thank you for making Collage a part of your life. It's been an honor to serve you and we'll miss seeing your wonderful projects.
- The Collage Team
To get your Collage order to you as quickly as possible, orders are confirmed for printing 30 minutes after they're submitted and cannot be altered or canceled once they've passed that 30-minute mark and are in production.
How can I check the status of my order?Collage will send you a confirmation email when you place your order and another notification email when it ships.
How do I track my package?You'll receive a shipping notification via email when your order ships. If your order is trackable, we'll provide the tracking number in that email (we cannot track international orders; no tracking will be provided in those cases).
We do our best to accurately predict arrivals, but some delays can occur. If your tracking has stalled or is delayed, please contact the shipper directly for more information and give it at least two weeks before contacting our support team for help with a delayed order. Unfortunately, we do not get more information about tracking than you receive via the tracking link we provide in your shipping confirmation email.
Still have questions or need further assistance? Contact us at support@collage.com. Email inquiries will be answered as quickly as possible - we appreciate your patience as it may take us a little longer to respond.